Incidents reported on status page for Graceview https://graceview.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fa49c1b31cf72ae57c1e7f0fdb9610f9.png https://graceview.betteruptime.com/ en https://graceview.betteruptime.com/ Fri, 01 May 2026 03:57:38 +0000 https://graceview.betteruptime.com/#2628f8ec1360cec3dd202e147bf1be8fc2682d1b2c8ebb53c7e6587517a80d2b Graceview API recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:57:36 +0000 https://graceview.betteruptime.com/#1e19c8fc5a1ac8b1a44f1b007fdb03adbba860e99a886a318ed161da87d855d6 Graceview Australia recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:53:50 +0000 https://graceview.betteruptime.com/#2628f8ec1360cec3dd202e147bf1be8fc2682d1b2c8ebb53c7e6587517a80d2b Graceview API went down https://graceview.betteruptime.com/ Fri, 01 May 2026 03:53:33 +0000 https://graceview.betteruptime.com/#1e19c8fc5a1ac8b1a44f1b007fdb03adbba860e99a886a318ed161da87d855d6 Graceview Australia went down https://graceview.betteruptime.com/ Fri, 01 May 2026 03:50:12 +0000 https://graceview.betteruptime.com/#a5d30842aa112562f7873412881726495c441a9e8a01ec4cfad8907999e39680 Graceview Australia recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:49:29 +0000 https://graceview.betteruptime.com/#ef895ed0c72b76d9aa735b77c4b5f2328225209dd5040d21025c5c8c45629032 Graceview API recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:45:55 +0000 https://graceview.betteruptime.com/#ef895ed0c72b76d9aa735b77c4b5f2328225209dd5040d21025c5c8c45629032 Graceview API went down https://graceview.betteruptime.com/ Fri, 01 May 2026 03:45:53 +0000 https://graceview.betteruptime.com/#a5d30842aa112562f7873412881726495c441a9e8a01ec4cfad8907999e39680 Graceview Australia went down https://graceview.betteruptime.com/ Fri, 01 May 2026 03:36:08 +0000 https://graceview.betteruptime.com/#418d97aeba4244027b7b5bf06c16995c04b7e13bf6431ba6fa48cd5862ae7abc Graceview Australia recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:33:39 +0000 https://graceview.betteruptime.com/#6da3c730ef2ab1356ad1a733bd1665d283d55660b19ea228c0607419785593fa Graceview API recovered https://graceview.betteruptime.com/ Fri, 01 May 2026 03:33:22 +0000 https://graceview.betteruptime.com/#6da3c730ef2ab1356ad1a733bd1665d283d55660b19ea228c0607419785593fa Graceview API went down https://graceview.betteruptime.com/ Fri, 01 May 2026 03:33:19 +0000 https://graceview.betteruptime.com/#418d97aeba4244027b7b5bf06c16995c04b7e13bf6431ba6fa48cd5862ae7abc Graceview Australia went down https://graceview.betteruptime.com/ Wed, 22 Apr 2026 18:48:49 +0000 https://graceview.betteruptime.com/#27c9491a8642e03c670469c0669be98196cb605f88f0c9f697e3d0194195ba1f Graceview Australia recovered https://graceview.betteruptime.com/ Wed, 22 Apr 2026 18:35:16 +0000 https://graceview.betteruptime.com/#27c9491a8642e03c670469c0669be98196cb605f88f0c9f697e3d0194195ba1f Graceview Australia went down https://graceview.betteruptime.com/incident/859390 Sat, 28 Mar 2026 05:26:00 -0000 https://graceview.betteruptime.com/incident/859390#73e997655d39a39c12f83de245e1a49927123f28a4a071dd677411e51196bcd4 The incident has been resolved. https://graceview.betteruptime.com/incident/859390 Sat, 28 Mar 2026 04:32:00 -0000 https://graceview.betteruptime.com/incident/859390#d266b224a45963a35fad8f889f612a807cf97345501ca0bac6d62b2671e86287 We are experiencing message broker issues, and as a result many actions within Graceview are currently unavailable. This is being investigated and another update will be shared within 1 hour. https://graceview.betteruptime.com/incident/852643 Sat, 21 Mar 2026 04:00:36 -0000 https://graceview.betteruptime.com/incident/852643#0781b773fbeed6d4a56aa09bd860e186af797f41c5666a515998d54c691409cc Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://graceview.betteruptime.com/incident/814980 Sun, 01 Feb 2026 00:00:43 -0000 https://graceview.betteruptime.com/incident/814980#6d276631f731711bc56dc3cd97a19e72d78b2176c26c3d2a6b609f924cc1ae58 Graceview will be performing routine maintenance on February 1st starting at 11:00 AEDT. You may not be able to access Graceview for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 07:00:00 -0000 https://graceview.betteruptime.com/incident/769872#aa3dc7a21391cb977ee66a8f290d109100c464af2e75edb4ba71d76c174fa941 The incident has been resolved. We apologise for any inconvenience and will be reaching out to affected customers. https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 06:00:00 -0000 https://graceview.betteruptime.com/incident/769872#ff2d3ca1e525024b6531c075dde0644bc359d4305f4a63b31a31ed7acec8fa8a Additional fixes have been deployed to resolve the issue. We are continuing to monitor the situation, but services are now visibly recovering. https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 03:51:00 -0000 https://graceview.betteruptime.com/incident/769872#231e6eaffbd18e9109c4d9ef2545041eb7e093b7d83acd598075e237e57c6acc We have deployed a fix and are monitoring results. We will continue to provide further updates until the incident is resolved. https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 01:30:00 -0000 https://graceview.betteruptime.com/incident/769872#0c6aaee8a57926b4b9d83174c982820010700f971fbbf0c0582967ed59191350 An interim workaround has been released to prioritise processing of collaborative writing server-side events. https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 00:30:00 -0000 https://graceview.betteruptime.com/incident/769872#92e66caf4b30db97bf2e8e9584474f79a996ea0a2e4efb47f75c858d69c82e57 We have identified the cause of the issue and are working to resolve it as soon as possible. https://graceview.betteruptime.com/incident/769872 Tue, 18 Nov 2025 11:30:00 -0000 https://graceview.betteruptime.com/incident/769872#03363fb17817b32bfd1f154a5dbca665e48b9cf52006c94e89b76fcf9c38abd5 We have identified certain server-side processes, such as collaborative writing, inviting team members, and dispatching emails, are experiencing delays and may timeout for a subset of users. We are investigating the cause and will post an update as soon as possible. https://graceview.betteruptime.com/incident/751519 Sat, 01 Nov 2025 04:00:00 -0000 https://graceview.betteruptime.com/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. https://graceview.betteruptime.com/incident/722300 Sat, 13 Sep 2025 05:00:08 -0000 https://graceview.betteruptime.com/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://graceview.betteruptime.com/incident/626980 Wed, 30 Jul 2025 12:00:00 -0000 https://graceview.betteruptime.com/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. https://graceview.betteruptime.com/incident/621776 Sat, 19 Jul 2025 04:00:00 -0000 https://graceview.betteruptime.com/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. https://graceview.betteruptime.com/incident/559574 Sat, 10 May 2025 05:12:53 -0000 https://graceview.betteruptime.com/incident/559574#e47628ca2c949a61a778b08e8a98132f3ce6201dfa6433e542382d62d36e7cdf Maintenance completed https://graceview.betteruptime.com/incident/559574 Sat, 10 May 2025 04:20:52 -0000 https://graceview.betteruptime.com/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform.