Status updates | Graceview Incidents and maintenance reported on status page for Graceview https://graceview.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fa49c1b31cf72ae57c1e7f0fdb9610f9.png Status updates | Graceview https://graceview.betteruptime.com/ en Maintenance: Unplanned Maintenance https://graceview.betteruptime.com/maintenance/1096612 Wed, 21 Oct 2026 15:00:00 -0000 https://graceview.betteruptime.com/incident/1096612#a3dd0963e0f1bd66a4dc2e9fc7beb3b6ff43a4d8b99280f86944600d0a9bc59f Maintenance Maintenance completed Maintenance: Unplanned Maintenance https://graceview.betteruptime.com/maintenance/1096612 Wed, 21 Oct 2026 06:00:00 -0000 https://graceview.betteruptime.com/incident/1096612#5f06cb32b4e89d5c7a76ccb5de17c8c0c68907735c89aec8a3c157540ff213b3 Maintenance Graceview is currently unavailable due to maintenance. We apologise for the inconvenience. Maintenance: Platform Maintenance https://graceview.betteruptime.com/maintenance/1005309 Sat, 08 Aug 2026 06:59:53 -0000 https://graceview.betteruptime.com/incident/1005309#b8c4bb063d3cbfeaa45e6f6794af3f616fadfaa962754b62397909211bf3c025 Maintenance We are performing routine operating system patches. The application may be intermittently unavailable at this time. Message Broker Failure https://graceview.betteruptime.com/incident/859390 Sat, 28 Mar 2026 05:26:00 -0000 https://graceview.betteruptime.com/incident/859390#73e997655d39a39c12f83de245e1a49927123f28a4a071dd677411e51196bcd4 Incident The incident has been resolved. Message Broker Failure https://graceview.betteruptime.com/incident/859390 Sat, 28 Mar 2026 04:32:00 -0000 https://graceview.betteruptime.com/incident/859390#d266b224a45963a35fad8f889f612a807cf97345501ca0bac6d62b2671e86287 Incident We are experiencing message broker issues, and as a result many actions within Graceview are currently unavailable. This is being investigated and another update will be shared within 1 hour. Maintenance: Platform Maintenance https://graceview.betteruptime.com/maintenance/852643 Thu, 19 Mar 2026 06:13:23 -0000 https://graceview.betteruptime.com/incident/852643#0781b773fbeed6d4a56aa09bd860e186af797f41c5666a515998d54c691409cc Maintenance Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. Maintenance: Scheduled Maintenance https://graceview.betteruptime.com/maintenance/814980 Fri, 30 Jan 2026 07:41:19 -0000 https://graceview.betteruptime.com/incident/814980#6d276631f731711bc56dc3cd97a19e72d78b2176c26c3d2a6b609f924cc1ae58 Maintenance Graceview will be performing routine maintenance on February 1st starting at 11:00 AEDT. You may not be able to access Graceview for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 07:00:00 -0000 https://graceview.betteruptime.com/incident/769872#aa3dc7a21391cb977ee66a8f290d109100c464af2e75edb4ba71d76c174fa941 Incident The incident has been resolved. We apologise for any inconvenience and will be reaching out to affected customers. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 06:00:00 -0000 https://graceview.betteruptime.com/incident/769872#ff2d3ca1e525024b6531c075dde0644bc359d4305f4a63b31a31ed7acec8fa8a Incident Additional fixes have been deployed to resolve the issue. We are continuing to monitor the situation, but services are now visibly recovering. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 03:51:00 -0000 https://graceview.betteruptime.com/incident/769872#231e6eaffbd18e9109c4d9ef2545041eb7e093b7d83acd598075e237e57c6acc Incident We have deployed a fix and are monitoring results. We will continue to provide further updates until the incident is resolved. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 01:30:00 -0000 https://graceview.betteruptime.com/incident/769872#0c6aaee8a57926b4b9d83174c982820010700f971fbbf0c0582967ed59191350 Incident An interim workaround has been released to prioritise processing of collaborative writing server-side events. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Wed, 19 Nov 2025 00:30:00 -0000 https://graceview.betteruptime.com/incident/769872#92e66caf4b30db97bf2e8e9584474f79a996ea0a2e4efb47f75c858d69c82e57 Incident We have identified the cause of the issue and are working to resolve it as soon as possible. Delayed processing of events https://graceview.betteruptime.com/incident/769872 Tue, 18 Nov 2025 11:30:00 -0000 https://graceview.betteruptime.com/incident/769872#03363fb17817b32bfd1f154a5dbca665e48b9cf52006c94e89b76fcf9c38abd5 Incident We have identified certain server-side processes, such as collaborative writing, inviting team members, and dispatching emails, are experiencing delays and may timeout for a subset of users. We are investigating the cause and will post an update as soon as possible. Maintenance: Platform Maintenance https://graceview.betteruptime.com/maintenance/751519 Sun, 26 Oct 2025 05:17:52 -0000 https://graceview.betteruptime.com/incident/751519#1f4286869f9fe06cce6a11932a9d6aaf5bbb1b4febb34b867392fbd34b14f75f Maintenance Graceview will be applying planned operating system upgrades during this time. Approximately an hour of intermittent downtime should be expected. Maintenance: Platform Maintenance https://graceview.betteruptime.com/maintenance/722300 Thu, 11 Sep 2025 05:10:30 -0000 https://graceview.betteruptime.com/incident/722300#64dfbeb739a4469c75fd887ce3687c2f8cac63dd8f25e67534fe4b4de645de64 Maintenance Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. Maintenance: Platform Maintenance https://graceview.betteruptime.com/maintenance/626980 Mon, 28 Jul 2025 08:04:42 -0000 https://graceview.betteruptime.com/incident/626980#ac9dc01564447609003e8adf7663afd851ac29c7bb8e081a42671fc183b90060 Maintenance Graceview will be applying infrastructure changes to support major upcoming features. We expect approximately 30 minutes of downtime during this maintenance period. Maintenance: Platform Capacity Upgrades https://graceview.betteruptime.com/maintenance/621776 Fri, 18 Jul 2025 06:47:22 -0000 https://graceview.betteruptime.com/incident/621776#970399a89515d0b762800b2ff5c51d8ad2177b1872b747ed4cfaf54c167937ad Maintenance Graceview will be applying planned capacity upgrades to handle increased usage and upcoming features. We expect approximately 15 minutes of intermittent downtime during this maintenance period. Maintenance: Server Software Maintenance https://graceview.betteruptime.com/maintenance/559574 Sat, 10 May 2025 04:20:52 -0000 https://graceview.betteruptime.com/incident/559574#c65e96da3dd4367783ce50b12a3e3edae32ca8e843e63b075e9aa66b50e96fd1 Maintenance Graceview might be slow or intermittently unavailable as we apply planned software and security updates to the platform.